OUR MISSION
Our mission is to deliver fast, accurate, and expert assessments with a strong focus on cost efficiency. We prioritise building and maintaining strong relationships with Insurers, Brokers and Clients, ensuring exceptional service and trust at every step.
OUR VISION
Our vision is to be the ultimate one-stop shop for Insurers, providing expert assessors and contractors with extensive experience across all assessment types. Our expertise covers heavy vehicles, trucks and trailers, plant and equipment, light vehicles, specialty and imported vehicles, valuations, litigated matters and more.
OUR APPROACH
BROKER AND CLIENT FOCUS
We ensure that Clients and Brokers are kept informed throughout the assessment process, addressing all inquiries and providing timely updates for a seamless experience. Our team is always accessible, ready to assist when
needed, ensuring clear communication and
support at every stage.
REPAIRS
We are well-versed in modern fleet repair
methods and technologies, utilising industry best practices and cost-effective solutions to deliver the highest quality repairs at the best price. Our expertise ensures optimal outcomes for both Insurers and their Clients.
REPAIRER AND TOW NETWORK
We have a network of repairers and tow operators to support all claims, ensuring seamless assistance for your
clients' needs.
24/7 AVAILABILITY
We understand that Insurance is a reactive
industry, with accidents occurring at all hours
of the day. We take pride in our ability to assist Clients and Brokers when they need us most, whether it’s coordinating vehicle recovery or providing timely information and updates as they become available.